Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 working days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Destinations We ship to Germany, the European Union, Great Britain, and North America.

Estimated Delivery Times All destinations: 14–21 working days We always aim to deliver sooner — this is a maximum estimate.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Customs & Import Duties For orders outside the EU (GB, USA, Canada), customs fees, import duties, or taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Tracking Once your order ships, you'll receive a tracking number by email so you can follow your shipment in real time.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at support@mypersia.de and we'll investigate promptly.